Delivery Information:

Automax have partnered with several couriers to ensure the best service possible for the size of package you order.

Most packages are sent with DPD next working day service and in 99% of cases you will be sent a tracking number either via email, SMS or direct from the courier.

Shipping costs are calculated based on the size/weight of an item and the location of the parcel’s final destination, when your required items are placed into the shopping basket and you have entered your delivery information the cost of shipping will be calculated for you before purchase.

Orders must be received before 1pm to be eligible for next working day delivery in the areas this service is available. You will be notified if there are any issues with your shipment once we have received the order.

Tracking - If you have supplied us with a mobile number or email address, you will be notified by SMS or email of the hour delivery slot allocated to your parcel on the morning of its delivery day.

Stock availability - The items shown may not be in stock in one single location, due to the range of the items we supply, orders may be fulfilled from one of our supplier partner fulfilment centres. If you need something delivered in a hurry, please contact us when ordering. 

Shipping to Highlands, Islands and Northern Ireland is generally 2-3 working days.

Next day delivery - while we use the most reliable method of delivery available in the UK, we cannot guarantee that a delivery will reach you the next day. We are yet to see a package go missing but severe weather conditions or issues with an address can occur and play a part in a delay. If items are not in stock you will be notified during our working hours.

Customs charges - all customs/tax/VAT/GST charges (Channel Islands, EU & Rest of World) are entirely the responsibility of the customer. Please contact your local customs office if you require further information.

Estimated delivery time - delivery times are an estimate and can vary if your item is out of stock. If this is the case you will be notified as soon as possible. All delivery times are an estimation and not a guarantee.

Restricted items - Liquids and pressurised items cannot be shipped outside of UK Mainland.

Returns Policy:

Thank you for shopping with Automax Motorsport. We aim for 100% satisfaction in every purchase, but understand sometimes things do go wrong during ordering. 

You have 14 days to instruct us you would like to return an item and it must then be returned within 14 days from that point. 

To be eligible for a return, your item(s) and all packaging must be unused and in new condition. All packaging must be undamaged. We retain the right to charge for re-packaging - our repacking fee is 20% of the purchase price. 

You must send any returns or exchanges back to us with copy proof of purchase and a covering note instructing us of your wishes ie exchange, refund etc.

Once an item has been received back to Automax, and inspected/tested as necessary, a refund will be issued to your original payment method. The time this takes does depend on your card issuer. 

We do not accept returns on any items which are special order. Made to order, and customised goods are strictly non-returnable. 

Buyers are responsible for return shipping and all shipping costs are non-refundable. If you are eligible for a refund you will be refunded less shipping costs.

Returns from the EU and anywhere outside of the United Kingdom will be subject to customs and Automax are not liable for any customs charges. 

Returns address:

Unit 22 Marian Mawr Enterprise Park, Dolgellau, LL40 1UU

Terms and Conditions:

MOTORSPORT AND VEHICLE RELATED RECREATIONAL/LEISURE ACTIVITIES ARE DANGEROUS AND MAY RESULT IN SERIOUS INJURY OR DEATH

This website is operated by Automax. Throughout the site, the terms 'we', 'us' and 'our' refer to Automax. Automax offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/ or purchasing something from us, you engage in our 'Service' and agree to be bound by the following terms and conditions 'Terms of Service‚ 'Terms' including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

1 - Online Store Terms

1.1 By agreeing to these Terms of Service, you represent that you are at least the age of majority in your country of residence, or that you are the age of majority in your country of residence and you have given us your consent to allow any of your minor dependents to use this site.

1.2 You may not use our products for any illegal or unauthorised purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

1.3 You must not transmit any worms or viruses or any code of a destructive nature.

1.4 A breach or violation of any of the Terms will result in an immediate termination of your Services.

2 - General Conditions

2.1 We reserve the right to refuse service to anyone for any reason at any time.

2.2 You understand that your information (not including credit card information), may be transferred and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

2.3 You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.

2.4 The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

3 - Accuracy, Completeness And Timeliness Of Information

3.1 We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.

3.2 This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

4 - Modifications To The Service And Prices

4.1 Prices for our products are subject to change without notice.

4.2 We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

4.3 We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

5 - Products Or Services

5.1 Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our return policy.

5.2 We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any colour will be accurate.

5.3 We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

5.4 We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

6 - Accuracy Of Billing And Account Information

6.1 We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

6.2 You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

6.3 For more detail, please review our returns policy.

7 - Optional Tools

7.1 We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.

7.2 You acknowledge and agree that we provide access to such tools as available without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

7.3 Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).

7.4 We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.

8 - Third Party Links

8.1 Certain content, products and services available via our Service may include materials from third-parties.

8.2 Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.

8.3 We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

9 - User Comments, Feedback And Other Submissions

9.1 If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.

9.2 We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party‚ intellectual property or these Terms of Service.

9.3 You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

10 - Personal Information

10.1 Your submission of personal information through the store is governed by our GDPR compliant privacy policy.

11 - Errors, Inaccuracies And Omissions

11.1 Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

11.2 We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.

12 - Prohibited Uses

12.1 In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

13 - Disclaimer Of Warranties; Limitation Of Liability

13.1 We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.

13.2 We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.

13.3 You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.

13.4 You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

13.5 In no case shall Automax, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some countries or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such countries or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

14 - Indemnification

14.1 You agree to indemnify, defend and hold harmless Automax and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys‚ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

15 - Severability

15.1 In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

16 - Termination

16.1 The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.

16.2 These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.

16.3 If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

17 - Entire Agreement

17.1 The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

17.2 These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).

17.3 Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

18 - Governing Law

18.1 These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Gwynedd, Wales.

19 - Changes To Terms Of Service

19.1 You can review the most current version of the Terms of Service at any time at this page.

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

20 - Contact Information

20.1 Questions about the Terms of Service should be sent to us.

The following terms and conditions apply to all transactions at Automax.

21 - Deliveries

21.1 Deliveries are normally made within 7 days from receipt of order for credit and or debit card transactions. A signature to confirm receipt of your order will be required. You will be advised of any delay due to an item being out of stock, or if any item is no longer available.

21.2 If you choose to pay for your goods by cheque or postal order all monies have to be cleared by the Automax bank before orders will be dispatched. In this case delivery time will be outside the 7 days as stated in article 21.1 of these terms.

21.3 All products are offered subject to availability and may be withdrawn if all stock is sold or if the manufacturers are unable to deliver. If your order cannot be fulfilled you will be given a full refund.

21.4 If delivery is delayed through default of Automax, Automax's liability shall be limited to a refund of the purchase price.

21.5 Alternative goods will not be substituted without your express permission.

21.6 Any damage to packaging must be reported to the delivery driver before accepting the shipment. Any shortfall in items delivered should be brought to the attention of the delivery driver, so it can be marked within the delivery notes. After this, it is impossible for a claim to be made if the goods have been received as "in good condition". 

21.7 Goods ordered with delivery outside the UK may be subject to customs duties and taxes (VAT) which is entirely the responsibility of the customer.

22 - Prices

22.1 All prices quoted are in pounds sterling (£) and exclude UK Value Added Tax (VAT) at 20% unless shown otherwise.

22.2 Prices may be subject to change due to manufacturers price alterations or change to the rate of Value Added Tax. In such cases you will be notified of any changes before your order is dispatched.

23 - Payment

23.1 Payment may be made by cheque, Visa, MasterCard, Switch or Solo debit cards, PayPal and Bank Transfer. Payment will be taken from your account before the dispatch of your order.

23.2 For peace of mind, the transmission of credit card details for all Automax on-line orders is carried via secure (encrypted) network connections.

23.3 We will take all reasonable care, in so far as it is in our power to do so, to keep the details of your order and payment secure. But in the absence of negligence on our part, we cannot be held liable for any loss you may suffer if a third party procures unauthorised access to any data you provide when accessing or ordering from Automax.

24 - Damage or Loss

24.1 In the unlikely event that your product is lost or damaged in transit please contact us in writing.

24.2 In the case of non-delivery, please wait 14 days from the date of your order, in case it has been delayed.

24.3 In the case of damage, please retain the products and contact us within 7 days of receipt.

25 - Contact

25.1 If you wish to contact us, with a query or complaint, please email us, or telephone us 01341 422803. Our line is manned during normal office hours, Monday to Friday. We aim to respond within one working day, and guarantee a response within three working days.

25.2 Nothing in this clause shall affect your statutory rights.

26 - Data Protection

26.1 The only information collected is that given at the time of ordering, and that is necessary to fulfil customers orders. This information is collected lawfully and in accordance with GDPR guidelines. This information is not passed on to third parties.

27 - Returns

27.1 Cancellation of Order - You have the right to cancel your order within 7 days of receipt and have a credit note for any cancelled items provided that you return the goods, including packaging to us in perfect condition. The goods to be returned must be unused, unopened and in their original packaging. We do not refund your original order postage cost, and the cost of return postage is payable by you. All returns must be sent as a recorded delivery and we cannot be held responsible for any losses incurred in transit back to us. See our returns policy here.

28 - Distance Selling Act

28.1 You have the right to cancel the contract relating to your order at any time up to the end of 7 working days after you receive the goods. To exercise your right of cancellation, you must give written notice to Automax by letter giving details of the goods ordered and date received. Notification by phone is not acceptable. If you exercise your right of cancellation after the goods have been delivered to you, you will be responsible for returning the goods to Automax at your own cost. Returned items must be packaged properly and shipped in a plain outer box. It is your responsibility to ensure returned goods are fully insured. All returned goods must be as new and complete including all original packaging. Automax cannot hold responsibility for goods that are damaged or lost whilst being returned. Automax will issue you a credit note within 30 days for any sum that has been paid by you or debited from your credit card for the goods, excluding postage. Automax may charge a restocking fee of of the Gross amount for all goods returned that are not required. If you do not return the goods as required, Automax may charge you a sum not exceeding the direct costs of recovering the goods. The goods must be returned to Automax Unit 22, Marian Mawr Industrial Estate, Dolgellau LL40 1UU

28.2 Exceptions to Distance Selling Act. You do not have the right to cancel the contract under the Distance Selling Act if you have collected goods, if the goods were delivered outside the UK, or if the order is for personalised goods, goods specifically made to order or if you are not a consumer i.e. a company, partnership, sole trader or any other commercial body or registered charity.

29 - Ownership and Address

29.1 Automax is registered in the England and Wales, company reg number

29.2 The registered office is at: Unit 22, Marian Mawr Industrial Estate, Dolgellau LL40 1UU

29.3 The sales office is at: Unit 22, Marian Mawr Industrial Estate, Dolgellau LL40 1UU

30 - Trademarks and copyright

30.1 All Trade Marks in this site are the property of their respective owners.

FAQs

Q: Where is the best place to buy a helmet in North Wales?

A: Automax in Dolgellau, Mid Wales is supplier and stockist of many different types of helmet for rallying, racing, rallycross and karting.

Q: How do I know what HANS device fits me the best?

A: Our suppliers of FHR/HANS devices have their own fitment guides which are available on the product page of the relevant FHR you are looking for. Feel free to speak to our team more about this, or arrange an appointment to come and try one on in our Dolgellau shop.

Q: How do I pick between Simpson Hybrid and the more traditional HANS device?
A: Everyone is built different, and fortunately with our comprehensive range of FHRs there is bound to be one that fits you well.

Q: What FHR should I use for rallying?

A: For cars where you are sit "upright" ie saloon cars, tin tops and rally cars, you'll need a 20 degree HANS device for seating in that kind of position. In a formula or single seater car, you're sat a little more reclined, and therefore a 30 degree FHR is needed. At Automax, we sell both types. Contact us if you want more information. 

Q: If I buy a helmet and it doesn't fit, can I send it back for an exchange?

A: Yes, as long as it's within the returns period, you can return it and we'll send you the next size you require. 

Q: Where are your products made? 

A: Most of our racewear products are made in Europe. Stilo helmets are made in Italy. Stand 21 HANS devices are made in France. Many of our Simpson HANS products are imported from the USA. Our Turn One harnesses are made in the United Kingdom. Just contact us if you need to know anything else.

Q: How can I check what products are eligible for a certain series?

A: Normally a rally or racing event will publish a set of regulations which determine the equipment you are obliged to use/wear in a given event. This will be made up of information from the Motorsport UK Yearbook (bluebook) and sometimes FIA guidelines, too. We can offer guidance on necessary equipment for an event you're doing (please call or email us with your question), but as the competitor you are urged to check your own series regs to ensure you are equipped with the correct homologation in safety gear. 

Q: Are racing harnesses street legal?

A: It is best to refer to your road traffic laws in your country for information about road car seatbelt installs.

Q: Do you sell race suits?
A: Yes, we supply a number of different racing suit options, these are on our website, and if there's something specific you are looking for which isn't listed, do contact our team.

Q: What homologation are your racing suits?

A: Our racing overalls all (unless specified otherwise) adhere to the latest specification for racewear which is FIA 8856-2018. This new homologation has greater demands of safety and means it is designed to resist flames and heat transfer for longer. A very public demonstration of this new standard was Romain Grosjean's enormous fireball accident in an F1 car in Bahrain in 2020, where his 8856-2018 standard racesuit, underwear inevitably saved his life, along with the rapid response from the medics, of course. 

Q: Can you use a trackday helmet in a rally?

A: The standard for trackday helmets in the UK is currently very low, so a helmet sold as a "trackday helmet" is probably very cheap (less than £100 normally) and therefore definitely not eligible for rallying. In UK rally you must use a minimum FIA 8859-2015 standard helmet.